How Can We Help?

Call our Member Services Team
Option 1 – Member Services
Opción 7 – Servicio en Español

Hours of Operation:
Monday-Thursday. 8:00 am-5:00 pm
Friday 8:00 am-4:00 pm


If you are covered by Health First Colorado (Colorado’s Medicaid program) and you live in Adams, Arapahoe, or Douglas counties or the City of Aurora, you are automatically enrolled and can receive behavioral health services.

We work closely with mental health providers in our provider network. We also work with Aurora Mental Health Center, Community Reach Center and AllHealth Network. You can get care from any of these agencies or from the providers listed in the BHI Provider Directory.

Payment for Services
As a member of BHI, you do not have to pay for covered services you get from providers in our network. You pay only for services that are not covered. Covered services are services that find, diagnose or treat a mental health or substance use disorder.

Frequently Asked Questions

How to File a Complaint
If you are unhappy with your behavioral health care, please tell us. We want you to get what you need. We will do what we can to make things better.

Find information and help from local and national programs to support you on your journey to recovery.

If you need assistance understanding the information, including written or oral translation, we can help you upon request at no cost. You can get help by calling Behavioral Healthcare Inc. at (303) 361-8100/TTY 1 (844) 528-0372 or State Relay 711 for callers with speech or hearing disabilities.