Information for Members, Consumers and Their Families
If you are a person who receives Medicaid and lives in Adams, Arapahoe or Douglas
Counties,you are already member of BHI. BHI manages the mental health services for
persons with Medicaid who live in these areas.
As a member of BHI or their loved one, we think it is important for you to know
as much as possible about the mental health services that are available to you.
The better informed you are the more you can benefit from services.
Please explore the links below to learn about
services, your rights, and unique opportunities available outside of
traditional services that will support you in your recovery.
BHI Member Handbook
LARGE PRINT-BHI Member Handbook
Chascar encendido este acoplamiento para una versión española del manual del miembro de BHI
Download this guide for basic information about BHI, how to access
services, your benefits, what to do in an emergency, and how to get help with
problems.
Programs and Services
A quick guide to the types of mental health services available to members of BHI.
Network Providers
A list of Provider types, locations, languages spoken and ages served.
What to do if you
have a problem with your services
If you are having difficulty getting in to see a one of our providers, if you are
having a problem with one of services or providers, or have been denied a service
that you want, this link will give you information on steps you can take to find a solution.
How can I get more
involved?
Please click here to learn about the exciting ways consumers and family members can
become leaders in mental health services and make a difference to others in their community.
The Office of
Consumer and Family Affairs
This is a special department within BHI.The Office of Consumer Affairs (OCFA)works to ensure consumers and
family members have a voice in the services and decisions of BHI, provides consumer
and family advocacy, and helps support consumer run services.Please click on the link
to learn more.
Consumer and Family Run Services
There are a number of services within BHI that are run by persons who have experienced
mental health challenges first hand and have valuable experience to share.
Please click on this link for more information about these innovative and empowering programs.
BHI Quality Improvement Program
Information about BHI’s internal Quality Assurance Program is available to consumers,
members, consumer advocates, advocacy organizations, providers and Department of
Health Care Policy and Financing and other stakeholders upon request and at no cost.
This information includes a description of BHI’s Quality Improvement Program, an annual
summary of the quality improvement program’s accomplishments over the last contract year,
and the quality activities planned during the current contract year,
as well as Best Practices Guidelines.
Member Rights and Responsibilities
Click to learn more about your rights under Medicaid
Other Web Resources
Click to get links to both local and National Resources related to mental health and recovery.
Behavioral HealthCare, Inc.
